Abhishek Singh has joined the Leela Gandhinagar’s executive team as Director of Operations, the hotel stated. His background is in hotel operations, which he has been doing for more than 16 years. Everyday operations, including service quality, operational effectiveness, and the satisfaction of guests, will be under his purview in his new position.
Singh formerly worked at The Leela Mumbai as the Executive Assistant Manager – Rooms, where he helped enhance operations and ensured client happiness. His previous experience with the company includes managing the front desk, housekeeping, and guest experience at the Leela Palace Udaipur.
With much pleasure, we announce Abhishek’s appointment to our executive team. He brings a wealth of knowledge to the table from his time spent working within The Leela ecosystem, as well as remarkable operational acumen and a genuine interest in putting guests first. The general manager of The Leela Gandhinagar, Vikas Sood, expressed his confidence that his leadership will lead to even higher standards of operational excellence and guest experience.
This position at The Leela Gandhinagar, a symbol of the pinnacle of Indian five-star hospitality, is a tremendous honour for me. Building on the hotel’s excellent foundation, delivering exceptional guest experiences, and further strengthening its status as a chosen destination for discerning travellers are all goals that Singh and the staff are excited to achieve.
In 2021, BW Hotelier named Singh, a graduate of IHM Ahmedabad, front desk manager of the year.