Preferred Hotels & Resorts, the world’s largest independent hotel brand, is pleased to announce the winners of its 2025 Preferred Awards of Excellence. The awards were presented on May 15 at The Fullerton Bay Hotel at the closing ceremony of the 2025 Preferred Global Conference. Guided by the vision and brand ethos of “Believe in Travel,” these awards celebrate hotels that go above and beyond excellence in luxury and service. They honour properties that challenge convention and redefine the guest experience through innovation and creativity. This recognition reflects the dynamic nature of hospitality, where staying ahead means continuously adapting to the evolving aspirations of today’s travellers.

“It is a true honour to recognise the recipients of the 2025 Awards of Excellence — remarkable hoteliers whose passion, innovation, and unwavering commitment to independent hospitality are shaping the future of our industry,” said Lindsey Ueberroth, Chief Executive Officer of Preferred Hotels & Resorts. “Their innovation, dedication, and pursuit of excellence not only set new benchmarks for luxury and service but also serve as a powerful reminder of travel’s transformative impact on individuals and communities worldwide. I am proud to recognise their contributions, which inspire us all to embrace the possibilities of the future, continue raising the standard for what hospitality can achieve, and build authority as a leading voice on the state of the luxury travel market.”

The 2025 Preferred Global Conference occurred from May 13–15 in Singapore. The event organisers hosted the gathering at two iconic Preferred Hotels & Resorts’ prestigious Legend Collection members: The Fullerton Hotel Singapore and its sister property, The Fullerton Bay Hotel. The conference concluded with a closing ceremony and awards presentation on May 15 at The Fullerton Bay Hotel. Celebrated among an audience of more than 320 hospitality industry leaders, renowned speakers, media, and independent hoteliers worldwide, the awards highlighted the innovative approaches shaping the future of the independent hotel sector. The event underscored the brand’s ongoing commitment to its “Believe in Travel” vision, focusing on elevating the guest experience and driving meaningful, positive change across the industry.

2025 Preferred Awards of Excellence
The Preferred Awards of Excellence recognise member hotels that exemplify excellence within the Preferred Hotels & Resorts global portfolio and inspire the international travel community to pursue #ThePreferredLife. Spanning from New Hotel of the Year to I Prefer Hotel of the Year, the following member properties and hoteliers within the Preferred Hotels & Resorts were honoured this year:

• Hotelier of the Year: Anuraag Bhatnagar, CEO of The Leela Palaces, Hotels and Resorts
• Hotel of the Year – Overall: Castelfalfi (Montaione, Italy), Legend Collection
• Hotel of the Year – United States & Canada: The Global Ambassador (Phoenix, United States), Legend Collection
• Hotel of the Year – Latin America (Mexico, Central, & South America): Rancho Santana (Tola, Nicaragua), L.V.X. Collection
• Hotel of the Year – Europe: The Alpina Gstaad (Alpina, Switzerland), Legend Collection
• Hotel of the Year – Asia Pacific: The Fullerton Hotel Singapore and The Fullerton Bay Hotel (Singapore), Legend Collection
• Hotel of the Year – South Asia, Middle East and Africa: Al Habtoor Palace (Dubai), Legend Collection
• New Hotel of the Year – Resort: MacArthur Place Hotel & Spa (Sonoma, United States), L.V.X. Collection
• New Hotel of the Year – City Center: The RuMa Hotel & Residences (Kuala Lumpur, Malaysia), Lifestyle Collection
• I Prefer Hotel of the Year: Biltmore Hotel (Coral Gables, United States), L.V.X. Collection
• Shiji ReviewPro Award for Online Reputation Management: ATELIER Playa Mujeres (Cancun, Mexico) L.V.X. Collection

To qualify for nominations, hotels are required to rank among the top in their region as part of the Preferred Hotels & Resorts Integrated Quality Assurance program – which includes third-party on-site inspections and real-time guest feedback from the world’s top consumer review sites – and actively demonstrate strong engagement in their partnership with the Preferred Hotels & Resort’s brand. From the pool of qualified hotels, the brand’s regional leaders draw a shortlist across categories with the awards committee, chaired by the Ueberroth Family, selecting the winners.

For more news visit our site: Click here