With a strategic intent to capitalise on the strong and growing demand from Madhya Pradesh, Thomas Cook (India) Limited, India’s leading omnichannel services company, has inaugurated a new outlet in the high potential market of Indore. The new outlet expands Thomas Cook India’s network to 3 locations
in the city and 5 locations in the State. The outlet was inaugurated by Dr. Upinder Dhar, Former Vice Chancellor, Shri Vaishnav Vidyapeeth University, Mr. Pawan Bhalika, Vice President, Maheshwari Samaj Indore and Mr. Romil Pant, Executive Vice President & Head – Holidays, Thomas Cook India Limited.

The new Thomas Cook outlet will cater to travellers from Indore and its neighbouring regions across diverse customer segments – families, couples, Young India’s millennials & GenZ, business travellers and GenS (seniors). Thomas Cook’s Indore outlet offers end-to-end travel services: International & Domestic Holidays (Group Tours, Personalised Holidays, Cruises, etc.), Value Added Services like Travel Insurance, etc. Additionally, Thomas Cook’s AI booking platform assists customers in planning their personalized vacations in real time by checking availability and making reservations in a matter of minutes.

• Indore/Madhya Pradesh Travel Trends
• Top destinations:
• o International: Japan, South Korea, Europe’s Switzerland, France, Spain-Portugal, Scandinavia;
• Australia, New Zealand, Thailand, Indonesia, Malaysia, Dubai, Abu Dhabi
• o Domestic and Indian subcontinent: Himachal Pradesh, Uttarakhand, Andamans, North East,
• Kerala, Bhutan
• Holiday duration has increased from 3 days to 5 – 8 days for short trips; from 5 days to 10 -15 days for
• longer trips
• Pilgrimage/Spiritual Tourism is in demand: Char Dham, Ayodhya-Prayagraj, aerial darshans to Om
• Parvat-Dev Bhoomi
• Emergence of fresh new destinations: Georgia, Uzbekistan, Kazakhstan, Vietnam and Morocco, South
• Africa and Kenya
• Top traveller segments: Multi-generational families, couples, Young India’s millennials & GenZ, GenS
• (seniors)

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Limited said,
“Indore is an important market for us at Thomas Cook India, with significant growth in travel aspirations across diverse customer segments. The launch of our third outlet in the city reaffirms our strong commitment to our customers from the city and surrounding catchments. In addition to its prime location, the outlet is designed to offer exceptional holiday services. On behalf of my Team, I extend a warm welcome to our customers from Jayanagar. My Team and I look forward to co-curating memorable holidays for each of our customers – for destinations within India and international.”

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