Friday, January 9, 2026

Two new gateways are nearing commercial readiness in late 2025, and Indian travel firms should prepare playbooks now. Navi Mumbai International Airport is moving toward opening with an ad-hoc User-Development-Fee for the initial period, with different rates for departing and arriving passengers until final tariffs are approved. Noida International Airport at Jewar is planning a phase-one start with initial domestic and cargo activity before a broader ramp-up across the fourth quarter. The direction of travel is clear for scheduling, pricing, and ground-handling even though final airline timetables will lock closer to launch.

Inventory hygiene comes first for consolidators and GDS teams. Build watchlists for new airport codes, verify how they surface in search, and test fare builds across both metro systems so split-airport quotes are accurate. Corporate travel managers should identify clients whose travellers work on western or southern corridors where Navi Mumbai could save surface time and position it as an alternate gateway in policy notes. In the National Capital Region, treat Noida as a second gateway that can cut congestion for groups based in Greater Noida and the Yamuna Expressway belt, and draft route cards, pickup points, and vendor call trees now so operations are not rushed later.

Pricing teams should model user-fee impact on total trip cost for common sectors and explain the change to procurement leads in advance. A clear note in proposals that separates base fare, taxes, and the user-fee will reduce confusion during the opening months. TMCs can pre-advise that short-term price differences between legacy gateways and the new airports are normal during operational readiness and trial periods. MICE planners should review arrival-to-hotel legs, update block times, and add contingency for learning curves at security, immigration, and landside transport so day-one movements feel calm and predictable.

Airline network shifts will arrive in waves, so keep a close view on schedule filings and slot moves. Early rotations often target high-demand domestic trunks and short-haul international sectors while cargo operators test routes that reduce cross-city drayage. Encourage corporate clients to allow flexible origin-destination rules for Mumbai MMR and the NCR so tools can propose smarter routings. Brief travellers on naming conventions and confirm that itinerary documents show the correct airport code, terminal, and pickup location to prevent mis-boarding or misrouted transfers in the first weeks.

Supplier management will decide client experience. Onboard meet-and-assist, coach, and car suppliers tied to the new terminals, and negotiate rates for dual-airport coverage with measurable service-level agreements. If you operate escorted transfers, rehearse toll payments, staging zones, and contingency detours with drivers and marshals so the first week is not a live test. Map early-morning and late-night patterns so rosters match likely peaks, and test parking permissions, radio channels, e-invoicing, and payment methods before first service. Build a simple escalation ladder so issues move from dispatcher to field manager to duty head without delay.

Digital readiness matters as much as curbside execution. Update online booking tools, corporate intranets, and traveller apps so search results, alerts, and airport maps display correctly. Add push notes that warn travellers about first-week teething issues and advise slightly longer buffers for the first eight weeks while systems stabilise. Create a small control room to track queue time, baggage delivery, and curbside dwell, and share a daily snapshot with account managers so buffers can be tuned by route. Agencies that switch inventory cleanly, explain user-fees clearly, and run reliable ground-handling from day one will win early share when carriers file first-wave routes and slots.

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