In an industry defined by constant disruption, evolving traveler expectations, and increasing dependence on technology, sustained leadership is rare and enduring relevance even rarer. Riya Travel & Tours stands as a notable exception. With a legacy spanning over four decades, the organisation has evolved from a specialised overseas manpower and visa services company into one of India’s most diversified and resilient travel ecosystems. Under the leadership of Manoj Samuel, CEO & Director, Riya has built its growth on a foundation of trust, financial discipline, and a distinctive high-tech, high-touch philosophy that balances innovation with deep human engagement. In this exclusive conversation with Travel Heights, Manoj Samuel shares insights into Riya’s business philosophy, strategic evolution, and the leadership principles shaping its next phase of growth in a rapidly transforming global travel landscape.

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