Encalm Hospitality, India’s leading name in transformative airport hospitality, proudly announces the elevation of four valued team members who have played pivotal roles in the brand’s evolution and success. These internal elevations reflect Encalm’s commitment to nurturing talent, recognizing merit, and empowering leadership from within.

In alignment with its growth trajectory, the organization has promoted the following leaders to greater responsibilities:

●      Pooja Bhondekar – Business Head – Airport Hospitality
Pooja will now head the airport hospitality vertical, leading the execution of premium services across Encalm’s airport. Her prior role as Vice President of operations saw her driving innovation, operational excellence, and customer satisfaction.

●      Ruchika Chauhan – AVP – Design & Technical Services
Ruchika now spearheads the design and execution of all Encalm spaces — from lounges and spas to food & beverage retail and airport hotels. She has been the creative force behind Encalm’s signature design language, including Privé and other key projects, ensuring that every touchpoint reflects the brand’s ethos and international benchmarks.

●      Tanya Bhadra – Head – Sales, Marketing & Digital Transformation
Tanya now leads strategic initiatives to strengthen Encalm’s sales, marketing, and digital experience, focusing on accelerating digital transformation across all customer touchpoints. Having previously served as General Manager of Sales and Marketing, she has built robust B2B and B2C channels, crafted a compelling brand narrative, and positioned Encalm as an industry leader through innovative marketing campaigns and customer-first digital strategies.

●      Francis Gill – AVP – Business Relations, Regulatory & Corporate Affairs
With over 30 years of experience in aviation and hospitality, Francis leads regulatory strategy and stakeholder engagement. His expertise has been central to license acquisition, compliance, and corporate affairs—driving Encalm’s strategic partnerships and enabling smooth market expansions. His elevation marks a key step in strengthening Encalm’s institutional relations and governance framework.
 
Speaking on the promotions, Vikas Sharma, CEO of Encalm Hospitality, said: “At Encalm, our people are our strength. Seeing these remarkable leaders take the next step in their journeys gives me immense pride. Each has brought unmatched dedication, agility, and grace to their roles. Their growth is personal and reflects the company’s culture of fostering leadership and celebrating excellence.”

With these appointments, Encalm continues its journey of reimagining hospitality – offering travellers a world-class, personalized, and seamless experience.

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