Cleartrip, a Flipkart company, and Flipkart Health+, the digital healthcare marketplace platform of India’s homegrown Flipkart Group, have been awarded the ISO/IEC 27001:2022 certification for their Information Security Management Systems. Flipkart Health+ was also awarded ISO/IEC 27701:2019 certification for its Privacy Information Management System. Cleartrip and Flipkart Health+ were awarded these certifications in recognition of their commitment to protecting user information and ensuring the highest order of data privacy.

In order to acquire the certifications, Cleartrip and Flipkart Health+ complied with the international standards, which were validated by independent auditors from BSI India (British Standards Institution) in two stages, Stage 1 and Stage 2.

ISO/IEC 27001:2022 is a revised version standard set by the International Organization for Standardization (ISO) and one of the most widely recognized and internationally accepted standards for implementing an Information Security Management System (ISMS) addressing Information Security, Cybersecurity, and Privacy Protection.

ISO/IEC 27701:2019 is a Privacy Information Management System (PIMS) standard which enables it to take Information Security Management System (ISMS) to the next level. It is an extension to the requirements of 27001 and the reference controls and guidelines within 27002, covering privacy.

Commenting on this, Ayyappan R., CEO, Cleartrip, stated, “Our users form the core of our business; their trust is central to how we operate. The ISO certification is a testament to Cleartrip’s adherence to excellence, demonstrating that we comply with rigorous international standards in data privacy. With enhanced security assurance to all our stakeholders, we will continue to invest in robust privacy frameworks, cutting-edge technologies, and the expertise of our talented teams to maintain the highest information processing standards.”

Pranav Saxena, Chief Product and Technology Officer, Flipkart Health+, said,“For an industry driven by customers’ trust, assuring the safety and integrity of the personal information of customers is of utmost importance. Being awarded the ISO/IEC 27001:2022 and ISO/IEC 27701:2019 certification by BSI India is a significant accomplishment for Flipkart Health+ and we are thrilled to be one of the first digital healthcare platforms to receive the ISO 27701:2019 certification from BSI India. These certifications corroborate our efforts to protect information and information processing systems and remain compliant with globally recognized privacy regulations.”

Theuns Kotze, Managing Director, Assurance IMETA said “This accomplishment demonstrates Flipkart’s commitment to excellence in information security and its dedication to establishing trust with its clients and stakeholders. The certification required input from all Flipkart’s employees driven by the leadership team. The team should be proud that it is one of the first digital healthcare platforms to be certified by BSI India. Congratulations all!”